You said; We did!

Recently, we asked you to fill out a survey with questions about how we're doing and ways we could get better. Thank you to those that did so. Here are the results!

Survey Results - Tigers

• Most folks who answered said they come once a week

• Everyone mentioned their kid enjoyed the classes (either always or most of the time)

• 100% thought the Instructor was ‘excellent - really engaging’

• 86% found it easy for their kid to follow the Instructor, while the rest said it was ‘mostly fine - a few challenges’

• 75% noticed a big improvement in ‘learning & progressing’, 14% saw some progress, and 11% were unsure

• 96% thought it was a ‘positive & supportive learning environment’.

• Suggestions?

  • The instruction/demonstration can be a bit fast

  • Spread the Star of the Class award around more?

  • Move the top corner at Prestwich out further to make it easier to see on camera.

  • Give parents more feedback on progress.

Survey Results - Leadership

• 48% of respondents are Beginners, 41% Intermediate and 11% Black Belt

• 73% attend once a week, 21% twice a week and 7% more often

• No one thought the classes were slow or boring

• 95% found the classes fun

• 96% feel they’re improving each week, with 2 people unsure

• 98% can follow the Instructor’s directions easily

• Suggestions?

  • More correction of students who aren't doing things right?

  • Provide individual feedback on technique in class

So what are we doing about it?

1. We can't move the camera at Prestwich, but we will move base station 1 to make the students more visible in the Tiger Classes

2. We will try to make the demonstrations more comprehensive but need to be aware of the wide range of ages/abilities in Tiger classes

3. We will try to give more feedback to Tiger parents, but if you are looking for info on how your child is doing, just ask the Instructor 👍

4. We will try to provide more feedback on technique to the class and also to individuals where possible - again, if you want some personal input, just ask your Instructor

We hope to make the survey a more regular thing, so keep an eye out for more chances to have your say. That said, if something's bugging you, or you have a question, speak to one of the Instructor Team - we can often solve things or give feedback there and then!

Thanks again for your time!